ABOUT YOUR VISIT
Preparation for your appointment
If you would like to consult Dr Robert Delcanho, it is preferred you obtain a referral from your doctor, dentist or other health care professional . However an appointment can be made directly, if desired.
Please arrive 15 minutes prior to your scheduled appointment to complete important patient history forms. If you wish to complete the patient history forms at home and bring it with you to the appointment, please call our practice and we can email the forms to you. Please remember to bring the forms with you to your appointment.
If you are unable to attend your appointment, please inform us immediately. As we are a busy practice with many patients in pain requiring prompt attention, we would appreciate your consideration for the other patients. Missed appointments and cancellations within 24 hours may result in a fee.
It is important to note that being dentally qualified, Dr Delcanho’s treatment at The Perth Orofacial Pain and TMJ Clinic is NOT covered under Medicare. There is no Medicare rebate available for consultation and treatment at The Perth Orofacial Pain and TMJ Clinic.
However, if you have private health insurance that covers Dental treatment, then a portion of the fee is claimable. The extent of your cover, and $ rebate for each item number is dependent upon the type of Policy/Table that you have with your Health Fund. Different funds will rebate different amounts to their members.
At request we are happy to provide item numbers for you to check with your Health Fund how much rebate you can expect to receive back, and recommend you do so.
We are often asked if we are a “Preferred Provider” for any of the Health Funds. This entails a contractual agreement with a particular Health Fund and adhering to a negotiated fee schedule with other restrictions. To date, The Perth Orofacial Pain and TMJ Clinic has not entered into financial agreements with any Health Funds as the amounts offered would necessarily compromise the time and level of patient care required in the field of orofacial pain. In fact the Australian Dental Association is strongly urging their members to avoid entering into restrictive agreements with Health Funds. The Perth Orofacial Pain and TMJ Clinic will not compromise patient care.
The Perth Orofacial Pain and TMJ Clinic, will endeavour to help maximise your health insurance rebates
Please note that full payment for all consultations is required on the day and may be paid by cash, cheque, Eftpos or credit card (Visa, Mastercard and American Express). Due to increasing costs a small fee will be charged for credit card payments.
At Perth Orofacial Pain and TMJ Clinic we welcome all new patients. Our practice is limited to the treatment of TMJ Pain, Orofacial Pain, Oral Diseases and Disorders and Oral Appliance Therapy for Snoring and Obstructive Sleep Apnoea.